EXPEDIA
Expedia double-charged me — can I get a refund?
Laura Pang has two airline reservations on Expedia. But she only needs one. Now the online agency refuses to refund the second charge. Is there anything she can do to persuade it to help her?
Billed twice by Avis car rental? There’s a fix for that, travelers
Glenn Rossi’s recent Avis car rental had him seeing double. Literally.
Will the Travelocity-Expedia deal be good for travelers?
Depending on whom you talk to, Travelocity’s unexpected announcement last month that it has reached a strategic marketing agreement with longtime rival Expedia will either create a dominant new Internet travel agency, give consumers access to more hotel choices or raise prices.
That’s not the ticket credit you promised me
After a canceled flight, a merged airline and crossed wires with Expedia, Anoop Ramaswamy is the proud owner of a worthless airline ticket. Now what?
Should I help get a refund for a “disastrous” hotel stay?
The Sunswept Beach Hotel, a budget hotel on Barbados’ western coast, promises visitors they will be left “wanting for nought.” But when Josh Trevers checked in for a recent stay, he was left wanting for something: a working air conditioning to take the edge off the Caribbean heat.
No oceanview room – and no refund
Mary Fahy pays extra for a nonrefundable oceanview room through Expedia, but when she checks in, she’s given quarters overlooking the other side of the property. Is she owed a refund?
Uh-oh! My Expedia coupon had a little accident
The $50 Expedia coupon the agency promises Viola Wilson doesn’t arrive in one piece, and when she asks for a replacement, it sends her coupons. Shouldn’t it be sending her another card?
